Contact TERRASTRA

Questions about instruments, sound sessions, shipping or your order? We respond within 24 hours.

Send us a Message

The fastest way to reach us is via Instagram DM or email. For session bookings in Valencia, please reach out at least 48 hours in advance.

• Email: ms.deacker@gmail.com
• Instagram: @terrastra.store
• Location: Valencia, Spain

Shipping Questions

We ship from Valencia, Spain to all EU countries and worldwide. Handpans ship in a protective 44 cm case — delivery across Europe takes 5–10 days. All items can be ordered directly through the store with instant confirmation.

Returns & Exchanges

If your instrument arrives damaged or is not as described, contact us within 48 hours of delivery. We handle each case individually and always find a solution.

Music & Patreon

For music courses, sound healing practices and exclusive content by Artemiy Starod:

patreon.com/cw/ArtemiyStarod →